The short version: every project has a written scope and a fixed price before we start. Once you've paid, the code and accounts are yours.
01About these terms
These terms cover your use of ownframe.work, and the general basis on which Ownframe (“we”, “us”) builds and manages work for clients. Every project also has a written proposal. If the proposal and these terms ever disagree, the proposal wins.
02Using this website
- You can browse the site, book a call, and play Flight as much as you like. Please don't misuse the site, for example by attacking it, scraping it heavily or sending spam bookings.
- The copy, design, graphics and code of this site belong to Ownframe. Client names and testimonials are shared with their permission.
- Prices, timelines and the OwnAgent chat answers on the site are a guide to how we usually work. They're not an offer. Your proposal sets the real scope, price and dates.
03Scope and price
After the first call, we send a proposal that sets out what we'll build, the fixed price, the timeline and what's included. Work starts once you accept it.
Small changes during a build are folded in. Anything that changes the scope becomes a new piece of work, priced and agreed with you before we start it. There are no surprise invoices.
04Payment
Payment terms, such as a deposit and when the rest is due, are in your proposal. Manage is billed monthly in advance, and you can pause or cancel it at any time. Cancelling stops the next billing period; it doesn't refund the current one.
Third-party services your project runs on, such as hosting, domains, Webflow, Supabase or Stripe, are set up in your name and billed to you by those providers, unless your proposal says otherwise.
05Who owns what
- Your project: once you've paid in full, you own the code, designs and content we make for you. The repo, domain and accounts are in your name from day one.
- Third-party parts: open-source libraries, fonts, templates and services keep their own licences, which you'll need to follow.
- Our know-how: we can keep using general skills, techniques and tools that aren't specific to your project.
- Showing our work: we'll only list your project in our portfolio or use your name if you say yes.
06How we build
We use AI tools such as Claude Code and Cursor to design and write code, and a developer reviews every change before it goes live. You'll get preview links while we build, so you can check the work as it happens.
07What we need from you
- Timely feedback and answers, so the timeline holds. If we're waiting on you, launch dates move with it.
- Access to the accounts and content the project needs.
- Confirmation that you have the rights to anything you give us, such as logos, copy, images or designs, and that your product is legal.
08After launch
If something we built doesn't work as agreed in the proposal, tell us within 30 days of launch and we'll fix it at no cost. After that, fixes, updates and new features are covered by Manage, or quoted as new work.
09Liability
We build with care, but we can't promise your product will be error-free, or bring a particular number of sign-ups or sales. Testimonials describe other clients' results, not a guarantee of yours.
As far as the law allows, our total liability for a project is limited to the amount you've paid us for it, and we're not liable for indirect losses such as lost profits or data. Nothing in these terms limits liability that can't legally be limited.
10Ending a project
Either of us can end a project in writing. You pay for the work done up to that point, and we hand over everything finished and paid for, along with any accounts in your name.
11Changes and contact
We may update these terms. The date at the top shows when they last changed, and the version in your proposal applies to your project. Questions go to hafiz@ownframe.work.